Abstract:
Objective To explore the flexible management in the outpatient service management in the implementation of value.
Methods From January 2013 to October 2015, In our hospital outpatient department to implement flexible management pattern, outpatient management quality changes before and after the implementation of records and contrast.
Results After flexible management implementation, medical personnel for outpatient service satisfaction is significantly higher than before(P<0.05); Flexible management implementation, outpatient management of outpatient satisfaction was significantly higher than that of before the implementation(P<0.05).
Conclusion The implementation of flexible management in the clinic management can not only improve staff′s satisfaction, also can improve the patient′s satisfaction, from the overall improving the quality of outpatient service management work, is worth promoting.
Key words:
Flexible management,
Outpatient service management,
The implementation of value
Abudurexiti Maimaitijiang·. Flexible management in outpatient service management in the implementation of value analysis[J]. Chinese Journal of Gastroesophageal Reflux Disease(Electronic Edition), 2016, 03(01): 44-45.